Terms of service

Terms of Service

Last Updated: May 4, 2025

Welcome to USA Jackets Co. (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, https://usajacketsco.com (“Site”), and the purchase of products or services offered through the Site. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Acceptance of Terms

By using our Site, you confirm that you are at least 18 years old or have the legal authority to enter into these Terms. If you are using the Site on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Products and Services

We offer a variety of leather jackets, coats, and apparel inspired by movies, TV series, celebrities, and superheroes. All products are made with premium-quality materials, such as sheepskin, cowhide, or PU leather. Product images on the Site are for reference only and may slightly differ from the actual item due to lighting or manufacturing variations. We strive to ensure accuracy but are not responsible for minor differences from the original designs.

3. Ordering and Payment

We accept payments via ,MasterCard, Visa Degital Banks Wise. All prices listed on the Site are in US dollars and include applicable taxes unless otherwise stated. We reserve the right to refuse or cancel any order due to pricing errors, stock unavailability, or suspected fraud. You will be notified if your order is canceled, and any charges will be refunded to your original payment method.

All transactions are processed securely using SSL encryption. You represent that you have the legal authority to use the payment method provided. If payment is not received due to issues with your payment method, you agree to pay all amounts due upon demand.

4. Shipping

We offer free standard shipping worldwide. Orders are processed within 6-8 business days after payment confirmation, excluding weekends and public holidays. Shipping times vary by location:

  • Standard Shipping: 10-12 business days

We use trusted couriers such as DHL, FedEx, and UPS. You will receive a tracking ID via email once your order ships. Please ensure your shipping address is accurate, as we are not responsible for delays or losses due to incorrect address information. For international orders, you are responsible for any customs duties or taxes.

If your order is delayed or lost, please contact us within 7 days of the shipping confirmation email, and we will investigate with the courier. Refunds or replacements for lost packages will be processed if the issue is confirmed.

5. Returns and Refunds

We offer a 30-day return policy for unused and undamaged products in their original packaging. To initiate a return:

  • Contact our customer service team at [email protected] within 30 days of receiving your order.
  • Provide your order number and reason for return.
  • Return the item to the address provided, including the original packaging and tags.

Return shipping costs are your responsibility unless the item is defective or incorrect. Refunds will be issued to your original payment method within 7-10 business days of receiving the returned item. For defective items, we offer repairs or replacements for up to one year from the purchase date at no additional cost.

Custom-made or personalized items are non-returnable unless defective. Please review our full Return and Exchange Policy for additional details.

6. Privacy Policy

We are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, store, and protect your data, including payment and shipping information. By using our Site, you consent to the practices described in the Privacy Policy.

7. Intellectual Property

All content on the Site, including images, text, logos, and designs, is owned by USA Jackets Co. or its licensors and protected by copyright and trademark laws. You may not reproduce, modify, or distribute any content for commercial purposes without our prior written consent.

8. Prohibited Activities

You agree not to:

  • Use the Site for any unlawful purpose or in violation of these Terms.
  • Attempt to gain unauthorized access to our systems or networks.
  • Misrepresent your identity or provide false information.
  • Copy or distribute our content without permission.

9. Limitation of Liability

To the fullest extent permitted by law, USA Jackets Co. is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of our products. Our liability is limited to the amount paid for the product in question. We do not guarantee that the Site will be error-free or uninterrupted.

10. Warranties

Our products are warranted to be free from defects in materials and workmanship for one year from the purchase date. This warranty does not cover normal wear and tear, misuse, or unauthorized modifications. If a product is defective, we will repair or replace it at our discretion.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of New York, USA, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Site will be resolved through binding arbitration in New York, NY, in accordance with the rules of the American Arbitration Association. You waive any right to participate in a class action lawsuit against us.

12. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated “Last Updated” 5/4/2025. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms or need assistance, please contact us:

Email[email protected]

Phone: +447477218795

Address: USA JACKETS CO Unit 15 Bradburne Way, Birmingham, England, B7 4PA

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM EST

14. Third-Party Services

We use third-party services (e.g., PayPal, DHL, FedEx) to process payments and deliver products. Your use of these services is subject to their respective terms and conditions, which are separate from these Terms.

15. Accessibility

We strive to make our Site accessible to all users, including those with disabilities. If you have difficulty accessing any part of the Site, please contact us for assistance.