At USAJacketsco.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website usajacketsco.com
, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Who We Are
USAJacketsco.com is operated by USA Jackets Co, located at USA JACKETS CO Unit 15 Bradburne Way, Birmingham, United Kindom, B7 4PA or by phone at ``.
2. What Personal Data We Collect and Why We Collect It
We collect personal data to provide and improve our services, process your orders, and communicate with you. The types of personal data we collect and the reasons for collection include:
- Account Information: When you create an account or place an order, we collect your name, email address, shipping address, billing address, and phone number. This data is essential for processing your orders, managing your account, and providing customer service.
- Purchase Information: Details of your purchases, including products bought, prices, and transaction dates. This is used for order fulfillment, returns, and internal record-keeping.
- Technical Data: We automatically collect certain information when you visit, use, or navigate the Site. This includes IP addresses, browser type, device information, operating system, language preferences, referring URLs, and access times. This data helps us ensure the security of our Site, analyze trends, and improve user experience.
- Comments: When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
- Contact Forms: If you use our contact form, we collect the information you provide (e.g., name, email, message) to respond to your inquiries and for customer service purposes. This data is retained for Six Months for customer service.
- Cookies: We use cookies to enhance your browsing experience, remember your preferences, track items in your shopping cart, and for analytics. Please see our “Cookies” section below for more details.
- Analytics: We use Google Analytics to understand how users interact with our site. This involves collecting anonymous data about your browsing behavior. You can opt-out of Google Analytics by visiting Google Analytics Page
Our legal basis for collecting and processing your data is primarily for the performance of a contract (processing your orders), legitimate interests (improving our services, security), and where applicable, your explicit consent.
3. Cookies
Cookies are small data files stored on your device. We use the following types of cookies:
- Strictly Necessary Cookies: Essential for the website to function, enabling core functionalities like security, network management, and accessibility.
- Performance Cookies: Collect information about how you use our website (e.g., pages visited, loading errors) to improve performance.
- Functional Cookies: Remember your preferences (e.g., language, currency) to provide a more personalized experience.
- Targeting/Advertising Cookies: Used to deliver relevant advertisements to you based on your interests.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site.
4. Who Do We Share Your Data With?
We may share your data with third-party service providers to facilitate our business operations, including:
- Payment Processors: “ to process secure payments. We do not store your full credit card details.
- Shipping Carriers: “ to deliver your orders.
- Analytics Providers: Google Analytics to analyze website traffic and usage.
- Marketing Platforms:
Google Ads, Meta Ads
for advertising and promotional purposes. - Cloud Services: “ for data storage and hosting.
We ensure that all third-party partners adhere to strict data protection standards and only process data for the purposes for which it was collected. We do not sell your contact information to third parties.
5. How Long We Retain Your Data
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. For example:
- Contact form entries are typically retained for Six Months.
- Analytics records are retained for one year.
- Customer purchase records are retained for ten years for tax and warranty purposes.
6. What Rights Do You Have Over Your Data?
You have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”): You can request that we delete your personal data, subject to certain legal obligations.
- Right to Restriction of Processing: You can request that we limit the way we use your data.
- Right to Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to our processing of your data in certain circumstances.
To exercise any of these rights, please contact us at “.
7. Where Is Your Data Sent?
Your data may be transferred to, and stored at, a destination outside the European Union (EU) or European Economic Area (EEA) if our service providers operate in such regions. When we transfer your data outside the EU/EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
- We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
- Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.
- Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US.
8. How We Protect Your Data
We implement a variety of security measures to maintain the safety of your personal information. These include:
- SSL Encryption: Our entire site, especially checkout and account pages, is secured with SSL (Secure Sockets Layer) encryption to protect sensitive data during transmission.
- Data Minimization: We only collect data that is necessary for our operations.
- Access Controls: Access to personal data is restricted to authorized personnel only.
- Regular Security Audits: We regularly review our systems for vulnerabilities.
- Staff Training: Our staff receives training on data protection best practices.
9. What Data Breach Procedures Do We Have In Place?
In the unlikely event of a data breach, we have procedures in place to address it promptly. This includes internal reporting, notifying affected individuals and relevant authorities in accordance with applicable laws, and taking steps to mitigate further harm.
10. What Third Parties Do We Receive Data From?
We do not generally receive user data from third parties for the purpose of populating user profiles or for direct marketing. Any data received from third parties (e.g., payment confirmations from processors) is strictly for order fulfillment and service delivery.
11. What Automated Decision-Making and/or Profiling Do We Do With User Data?
We do not engage in automated decision-making or profiling that would have a significant legal or similar effect on individuals. Any personalization or recommendations are based on aggregated, anonymized data or your explicit browsing history on our site.
12. Industry Regulatory Disclosure Requirements
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