Frequently Asked Questions

How do I order and pay for Product?

You can order by selecting any product from our website. Then, select sizing and click add to cart. USA Jackets Co accepts PayPal, Visa, American Express, Master Card, and Discover Cards for Payments.

Where can i look for the Information on the order i placed

Your complete order details ( price of each item, order number, and shipping charges) will be sent to you via email and on WhatsApp

Is ordering online is secure?

To secure and protect your privacy, we use SSL (Secure Socket Layer) that provides end to end encryption. We use PayPal which is one of the best-secured payment options available.

How long will it take to receive order

Our All Products are Custom made for every Customer after order is placed

Any product you purchase from our store normally takes 10-15 business days to deliver.

Note: Due to the global pandemic, there can be slight delays in your orders. You can contact us at sales@usajacketsco.com if your product is not shipped in the mentioned timeline.

Do you ship worldwide?

We ship worldwide except Israel, Russia, and APO/FPO addresses, for further queries, contact us at sales@usajacketsco.com.

How will I know if my order has been received?

After placing your order, you will receive an e-mail confirmation within a few minutes.

How do I track my order?

Once your order is dispatched, you will be notified with the tracking details through an email.

Do you make Customize Sizes

Custom made to measure sizes are available

How can I apply coupon

You can apply your given code while completing the order at the checkout page.

Do I need to pay to courier?

No! Locations where we provide Free Shipping does not required to pay for shipping.

Do I need to pay the courier for returning

As we provide free shipping at our own cost, we are unable to pay for returning item(s).